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myCostumes is closing
Sometimes everything happens very quickly.
After almost 15 years, I have decided for very personal reasons not to continue the company.
As soon as we have found a new tenant for our shop and know when the last day there will be, we will invite you all to a big celebration in Wiesbaden!
Hopefully we will see all our valued customers again, who have accompanied us so faithfully over the years.As a parting gift, many items are available in the web shop at lower prices from now until the end.
We're still busy ordering until Connichi. Only after this con do we start the total clearance sale.
Wefts, however, are not being re-produced.
So what's gone is gone.
Entrepreneurs who are interested in continuing to sell wigs from us
please feel free to contact me directly:
nathalie@myCostumes.de
Thank you in advance for the incredibly wild time and I'm looking forward to our "farewell tour" to see you all again!
Kind regards and feel hugged all of you,
Nathalie
News:
New webshop: myCostumes.de looks new and clean. The new webshop design is clearer and the product presentation is tidier. A few items are no longer available due to a lack of space in the new warehouse (we had to move due to corona) and due to insufficient demand. Instead, the wig range has grown and the prices of wigs have generally been reduced. Since the situation at the wig manufacturer has eased again, wigs are now available again on pre-order. The respective delivery time can be found in the article description. We need to add some of our own wig pictures. These are coming soon!
Customer accounts: We have transferred your customer account to the new shop. You can use your old login! Your order history could not be transferred.
Vouchers: Vouchers do not expire! Unfortunately, we did not take over all old vouchers into the new shop system. So if you want to redeem a voucher and it may still be from the store in Frankfurt, it will not work. But no problem! Write us an email with the code and the voucher amount, we will activate the old voucher in the new shop. We have stored all voucher codes here and can see whether the voucher has already been redeemed or not.
Canceled conventions: This year we will not be represented with a sales stand at any con or fair. We hope for a new start with the Con season 2022, so that we can finally see and advise you all again in person. Until then, use the time to make new costumes or to revise old ones!
Good reasons to order from myCostumes.de
fast shipping from Germany
myCostumes.de is Germany's first online shop for cosplay accessories. Since 2009 we have been supplying the German cosplay scene with all kinds of wigs and material for their special hobby. The goods are shipped directly from Germany and are therefore duty-free for all shipments within the EU. All items in stock are delivered within a few days.
no minimum order value
Regardless of whether you just need a single bottle of mastix or are planning your entire purchase for the upcoming season: here in the shop there is no minimum order value. Nevertheless, it should be said that it does not make sense, both for the ecological balance of a product and for business reasons, to place small and many orders instead of ordering everything at once. If you only need one article, ask your friends around, maybe someone else needs something from our shop. This also saves you shipping costs!
Attention: some shopping vouches might need a minimum order value
large selection of wigs
We have a lot of wigs non-stop in stock and more can be ordered with a delivery time of approx. 3 weeks. All cosplay wigs are made from a heat-resistant hair fiber. The hair can be easily styled and shaped. We have wefts in matching colors for many wigs. Those can be ordered by the meter.
easy payment
Our main payment method is PayPal. You can also use this to purchase on account - you order and conveniently pay the total amount directly to PayPal 30 days later.
You can also choose to pay in advance by bank transfer as a further payment method. After your order, you simply transfer the total amount to our business account and the goods will be sent after receipt of payment. It takes a little longer for your order to be shipped, but we will grant you a 2% instant discount on your order value. This is deducted directly from the shopping cart.
uncomplicated customer support
myCostumes is an owner-managed company and short official channels are standard here. We handle complaints in a very uncomplicated way: you can simply exchange items (also directly at conventions) or return them if you do not like them. We will refund your money as soon as possible. The best way to contact us is via the contact form or directly by email.
Products for professionals
We value quality in our range. Because cosplay is not child's play, professionals are at work here and they need the right materials and tools so that the end result can be seen. Our makeup was primarily developed for theater and musicals, for example. These are not available in regular stores, but is only sold through specialist dealers. And of course you get them here at myCostumes.de
